Shipping & Returns
Shipping Policy
As soon as you place an order our products are handmade specially for you. We will deliver your items as soon as possible, but it might take us a bit longer to deliver your order to you as our products are made with love and dedication. JL Pro Inc Thanks our customers for making thoughtful purchasing decisions of our items. Making products on demand instead of in bulk helps reduce overproduction.
Estimated delivery time (EDT) is our delivery time prediction. Estimated product fulfillment time is 3-5 business days. Most of our orders are shipped within 5 business days or less.
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Please be advised that shipping is not included in the fulfillment time. Combine estimated fulfillment time with estimated shipping time to have an idea of when you'll receive your order. Custom/Personalized items may take longer 10-14 days with fulfillment and shipping time.
Estimated delivery time is only an estimate and not a guarantee. We appreciate your patience on waiting a little longer if EDT runs out. Contact us via email or chat after 10 business days, and we’ll look into it.
Return & Exchange Policy
Our products are handmade and/or personalized. Therefore, we do not accept returns or Exchanges. Thank You for your comprehension.